General
In Sendimpactt, you can create email templates in several cases and their use will be different each time:
- Email templates forEmail campaigns
- Email templates forMarketing automation emails
ForEmail campaigns, you can see email templates as a way of building your campaigns quicker.
ForAutomation emails,however an email template is the email that will be sent to your contacts so it must be ready to be sent!
Email campaigns:
For email campaigns, an email template is apreset design that you will use to build your campaigns.Using an email template for email campaigns can be a good idea if you want to:
- Reuse an email layoutfor future campaigns
- Match your brand imagein all email campaigns
- Speed up the email campaign creation processby inserting regularly used images, logos, or recurring content
You will then need toupdate the contentof the template with the information you want to send to your contacts.
Here is an example of what an email campaign template can look like:

When creating an email campaign, you can choose one of your email templates under theMyTemplatetab in theDesignsection.

Marketing Automation
Marketing Automationallows youtosendan automated email or email series in response to a trigger condition pre-defined in an automation workflow. The trigger can be related to customer behavior, preferences, or other personal/demographic information.
For Marketing Automation, an emailtemplate is apredefined email sent as part of an automation workflow. It must beready to be sentas it is, with all text, images, and placeholders added to the design.
Here are someexamples of email templates you can use for automation:
- Sending abirthday emailwith a special offer or discount
- Triggering awelcome emailwhen new subscribers join your email list
- Sending anonboarding email seriesto new customers (an important part of your CRM strategy)
- Automated drip campaigns
- Sendingtargeted offersbased on landing pages visited (great for ecommerce)
Here is an example of what an email template used in Marketing Automation can look like:

Sendimpactt offers various template options to help you craft the perfect look for your email marketing endeavors. Incorporate your logo and select colors and fonts that align with your brand, enabling you to establish a reusable design for upcoming email campaigns.
In this guide, you’ll discover how to create an email template effortlessly.
Before You Begin
Here are a few key points to note before diving into template creation.
Your plan may restrict access to certain template options. Refer to our pricing page for plan details. You can change your plan type on the plans page in your account.
If you’re uncertain about which template to choose, explore our various options to find the best fit.
Ensure your template displays correctly by adhering to our image requirements for content blocks.
Modifying a custom-coded template may impact existing campaigns using the same template. Changes to a drag-and-drop template won’t affect existing campaigns.
For the Email Builder
Sendimpactt’s new builder boasts an array of template options. Utilize filters to refine your choices, opt for a saved template, or code your own.
To create a template for the new email builder, follow these steps:
Click Template
- My templates
- Template Gallery
- Upload
Click Create template.
Create

Give name to your template:

In the Template choose the template you would like to create/edit,

Select the template and click on Start design
Drag and drop content blocks into your template layout to add and format text, products, images, files, and other content as needed.
Preview your template to see its appearance on desktop and mobile. Click Inbox to view how your email appears in various email clients.
The drag and drop editor has the following options:
Design:
Change template
Preview
Design mode : design and source code
On the right side you will have a widgets, tags and settings
You can drag and drop the required things and click on save & assign the category to the template.

Optional: To send a test email, click the Save Template and Exit dropdown, then select Send test email. Enter the recipient email addresses and click Send test.
When ready, click Save Template and Exit.
Your new template is now available for use on the Templates page or within the my templates
Sendimpactt offers 50+ pre built ready to use templates that can easily be access while creating a campaign
- Click on create from an existing template and start editing

Upload:
You can upload the template
Select a template package from your PC to upload. A template package should be a .ZIP archive containing an index.html file and other assets like CSS, images… You can download and try with a sample template package here
Uploaded templates may not work well with the drag & drop builder. It is always recommended that you create a new template based on one of the awesome templates available, for optimized compatibility and efficiency
Code Your Own: Missing feature: its available when we get inside the editor .
When crafting an email campaign in Sendimpactt, you’ll typically start with one of our templates. Choose from a variety of options designed with different business goals and styles in mind, or code your own template from scratch.
In this guide, you’ll explore the various types of templates available, helping you determine which one best suits your needs.
For the Pro Builder
Templates for our Pro email builder offer inline editing, allowing you to make changes directly in the design. Regardless of the template you choose, you can add or remove different content blocks and customize the styles as needed.
To access them, navigate to the Templates page and click Create Template. For detailed instructions, refer to Create an Email Template.
Sendimpactt’s Email builder provides numerous template options. Utilize filters to narrow your choices, use a saved template, or code your own. Here are some of the There are 21 Sendimpactt templates available for the Email builder:

Edit an email template
- Go toCampaigns>Templates.
- In theActiveorInactivetab, search for the email template that you want to edit.
- ClickEditnext to it.
- Edit the setup and/or design of the email template:
- ClickSetupto rename your template, change its subject line andFromname, add an attachment, etc.
- ClickDesign > Edit the email contenttochange the layout and content of your email template.
- Once you are done, clickSave & ActivateorSave & Quitif you do not want to activate your template now.
Import a template
Click Import this template.

Where can I use my email template?
- Use a template for an email campaign
- Use a template in a Marketing Automation workflow
Drag & Drop email editor
How to add alt text to images in the campaign?
Use a template for an email campaign

What is the width of the email template?
Thewidthof the email template is 640px.
How to add a background image to a campaign?
A background image can be added to the whole campaign or to a particular section.
To add a background image to the whole campaign, click “Design settings”, on the right side, you will see Background image option in the “Template settings” section. Click “Change” and choose an image that you want.
To add a background image to a section of the campaign, click on the section that you want to add the image to. On the right side, you will see Background image option in the “Section settings” section. Click “Change” and choose an image that you want.
After creating a campaign, to make sure it looks the way you intend it to, check the way it will be displayed on desktop and mobile. To do that, in the Drag and Drop editor, click the “Email preview” button.
You will then be presented with how the campaign will be displayed on desktop and mobile. Here is a video on how it looks in action:
You can check the email preview once more at the last step of the campaign creation. Simply click the “Preview” button as indicated here:
How to create a “Call now” button in the newsletter?
If you want your customers to be able to call you straight from your sent campaign, you should consider implementing a visible Call now button in the newsletter’s body. Creating a “Call now” button is pretty simple – first, you will need to insert a button element into the selected section.
Now when the recipient clicks on the button, an option to call the selected phone number will emerge.
Where are reply emails sent to?
To configure your default Reply-to email address:
- Go toCampaigns > Settings.
- SelectDefault Settings.
- In theDefault campaign settingssection, enter the default Reply-to email address in the[DEFAULT_REPLY_TO]field.
This Reply-to email address will be used by default for every email campaign that you send.
Configure a Reply-to email address for a single email campaign
You can also change the Reply-to email address specifically for a single email campaign:
- At theFromstep of your campaign creation, clickAdvanced options.
- In theCustomize the Reply-To Emailaddressfield, enter the Reply-to email address that you want to use specifically for this email campaign.
This Reply-to email address will be used specifically for this single email campaign.