Privacy Policy
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This Anti-Spam Policy is an extension of the Terms and Conditions and Privacy Policy of Sendimpactt, owned by SWAM INTERNATIONAL INC., based in Naperville, Illinois, USA .
At Sendimpactt, we are committed to fostering a trusted and respectful environment within our email marketing platform having URL: https://sendimpactt.com/. As part of this commitment, we enforce a stringent zero-tolerance policy against the distribution of unsolicited emails in any form. By registering an account and utilizing our email platform product, you acknowledge and
agree to uphold the principles and guidelines outlined in our Anti-Spam Policy detailed below.
1. PROHIBITED EMAIL PRACTICES
1.1. The following email practices are strictly prohibited on the Sendimpactt platform:
1.1.1. Users are prohibited from sending emails, newsletters, or marketing materials without a valid lawful basis or explicit consent from recipients.
1.1.2. It is strictly forbidden to send emails to lists generated through the scraping of websites, business directories, or any other unauthorized means of collecting contact information.
1.1.3. Users are not permitted to send emails to lists acquired through purchase or sharing from third-party sources. All contact lists must be obtained through legitimate and ethical means, with explicit consent from recipients.
1.1.4. User’s must acknowledge and agree that User’s shall not purchase or use mass email lists or conduct spamming practices. Any attempt to use purchased mass email lists or conduct spamming practices are strictly prohibited and considered a violation of this Anti- Spam Policy and shall lead to the suspension or termination of User account and the User shall not be allowed to further access the Sendimpactt platform or its products or services.
1.1.5. Should an User engage in the purchase or use of mass email lists or conduct spamming practices, such User shall be solely responsible for any consequences, including but not limited to legal actions, fines, or penalties arising from such actions. Sendimpactt shall not be held liable for any misuse of our platform or any non-compliance with email marketing regulations by Users.
1.1.6. Sendimpactt reserves the right to monitor User’s use of our Services and Products to ensure compliance with this clause 1. We may take appropriate action, including but not limited to suspension or termination of your account, if we determine that an User has violated this clause.
1.1.7. By using Sendimpactt, User’s must agree to comply with all applicable email marketing laws and regulations and to use our services and products in a responsible and lawful manner.
2. UNSUBSCRIBE LINK REQUIREMENTS
2.1. To ensure compliance and respect for recipients' preferences, all marketing emails and newsletters sent through Sendimpactt must include a clear and prominent unsubscribe link. This unsubscribe link should be easily accessible with a single-click option and prominently displayed within the email content. Following are the implementation guidelines that must be followed:
2.1.1. The unsubscribe link must enable recipients to opt out of further communications with a single click, without requiring additional steps or information.
2.1.2. The unsubscribe link should be clearly visible and prominently positioned within the email, ensuring that recipients can easily locate it.
2.1.3. Every pre-built email template provided by Sendimpactt includes an unsubscribe link by default. Users are required to maintain this link’s presence and functionality in all email campaigns.
2.2. Following are the ways in which unsubscribe option shall be handled:
2.2.1. Clicking the unsubscribe link initiates immediate removal from the sender’s contact list and assigns the “unsubscribed” tag to the recipient’ profile.
2.2.2. Upon unsubscribing, the email campaign system automatically excludes the recipient from future email deliveries to respect their preference.
2.2.3. Users are strictly prohibited from changing a recipient’s status back to “subscribed” without explicit consent from the individual.
2.3. Failure to comply with these unsubscribe link requirements may result in account suspension or termination, as outlined in our Anti-Spam Policy.
3. ACCOUNT MONITORING AND SUSPENSION
3.1. Sendimpactt reserves the right to monitor various aspects of your email marketing activities to maintain the integrity of our platform and uphold compliance with our policies. These monitoring activities include but are not limited to:
3.1.1. Tracking the rate of undelivered emails due to invalid addresses or other delivery issues.
3.1.2. Monitoring reports of abuse, spamtrap hits, SpamCop reports, or other indicators of unsolicited or unwanted email activity.
3.1.3. Reviewing the percentage of recipients opting out of further communications.
3.3.1. Your Sendimpactt account may be suspended without prior notice if it is found to be in violation of our policies.
3.3.2. No refunds will be issued for suspended accounts due to non-compliance with our policies.
3.4. You may be required to provide evidence demonstrating a valid legal basis for your email marketing activities. Failure to provide satisfactory proof may result in the termination of your account.
4. HANDLING OF ABUSE REPORTS
4.1.1. Upon receiving an abuse report alleging unsolicited email activity by a Sendimpactt customer, we immediately initiate an investigation into the matter.
4.1.2. Our team conducts a thorough examination of the reported incident, including analyzing email content, reviewing sender history, and assessing compliance with our Anti-Spam Policy.
4.1.3. Based on the findings of our investigation, appropriate action is taken against the user found to be in violation of our policies.
4.2.1. Users found to have engaged in unsolicited email practices may face sanctions, including but not limited to account suspension or termination.
4.2.2. In some cases, we may provide educational resources or guidance to help users understand and adhere to our policies more effectively.
5. CONTACT US
5.1.1. If you have any questions regarding this Anti-Spam Policy or the practices of this Website, please contact us by sending an email to
support@sendimpactt.com.
